Have you ever been in a Web site and and wondered just what the heck is a pdf file and what do you do with it? Or maybe the page tells you to download a file, and you really haven't the first clue as what you are supposed to do. With this "help page" I hope to answer those questions for you. As you surf our site and stumble upon something you don't understand, try clicking the "Need Help?" link at the bottom of the page. If this page doesn't answer your question try searching at www.whatis.com.

Help Topics


Acrobat Reader
The Adobe Acrobat Reader is needed to view PDF (Portable Document Format) files. The Reader is free and can be downloaded at: http://www.adobe.com/products/acrobat/readstep.html Each web page throughout the site that needs the reader to view files will have the acrobat symbol on it. By clicking the symbol a link will take you to the download site.

Acrobat symbollink to Acrobat Reader download page

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How do I find what I am looking for?

The site is divided into 7 main sections, About APAC, Policy Articles, Research Areas, Research Tools, Presentations, Publications, and Newsletters. These sections, and links within the sections, can be found and navigated anywhere in the site.

This site uses a drop down menu for navigation within department area. As you mouse over the text links at the top of each page, a drop menu down will appear to show other page links within the section. Once you find your topic just click the link to view the page.    

If you are still having problems finding the information you need, click the "Search Our Site" button found at the bottom of every page.

Remember that once you find your information and know that you will frequently visit, then bookmark the page for easy direct access.

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Downloading Files
Downloading a file is simply the transfer of a file from one computer system to another
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To Download a file using Explorer:

  • Using your mouse, right click on the icon or link of the file you want to download.
  • A small menu box will appear, choose "save target as" and left click  

  • A "Save As" menu will appear. The file name you are planning to save will appear in the "file name" location at the bottom of the box. You choose where you want to save the file in your computer by selecting it in the "Save In" location. You may either type in the location or use the drop down arrow and select the location. After you have selected where to save the file, Click "Save."

To Download a file using Netscape:

  • Using your mouse, right click on the icon or link of the file you want to download
  • A small menu box will appear, choose "save link as" and left click 
  • A "Save As" menu will appear.  The file name you are planning to save will appear in the "file name" location at the bottom of the box. You choose where you want to save the file in your computer by selecting it in the "Save In" location. You may either type in the location or use the drop down arrow and select the location. After you have selected where to save the file, Click "Save."

To open the the file after it is downloaded, locate the file where you saved it on your computer and then double click the file.
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PDF files
A PDF file or Portable Document Format is a file format that captures all the elements of a printed document as an electronic image. PDF files are created using Adobe Acrobat. To view and use the files, you need the free Acrobat Reader, which can be easily downloaded at their Web site. Once you have downloaded the Reader, it will start automatically whenever you want to look at a PDF file. Each web page throughout the site that needs the reader to view files will have the acrobat symbol on it. By clicking the symbol a link will take you to the download site.

Acrobat symbol

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What happened to the page I was on?
Chances are it is still there. Look at the bottom of your computer screen. The bottom row is called a "task bar." It is possible that the page you were looking at has somehow been minimized. If that is the case, there will be a small rectangle button with the page name on it. If you click it, the page will open back in your browser window.


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Zip Files
A Zip file is a a set of files compressed and packaged into a single file. This is done so that they take up less space in storage and less time to send to someone or download to your computer. A zipped file will have a ".zip" suffix. After you receive a zip file, you may have to extract and decompress the file by using the same kind of tool that was used to zip the original file. Typically, by double-clicking on a self-extracting zip file, it will automatically extract, decompress, and store the individual files on you computer. You can download an evaluation version of the Winzip program for home use at: http://www.winzip.com/

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